CMS GUIDE Model Training

FlourishCare: Utilizing the GUIDE Model in Caring for Persons with ADRD and their Caregivers

Master GUIDE Health Care Navigation: dementia background, assessments, care planning, behaviors, functional needs, advance care planning, decision capacity, safety, communication, coordination, caregiver support, and diversity.

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Course curriculum

1. Complete the Following Pre-Test
2. Pre-Test GUIDE Model
1. Course Overview
2. Learning Objectives
1. Understanding the CMS GUIDE Model
2. Meet Margaret and Her Daughter Kathy
3. Eligibility & Services: What the GUIDE Program Delivers
4. Margaret and Kathy: Enrolling in the GUIDE Program
5. Why It Matters
6. A New Approach to Dementia Care Delivery
7. The Interdisciplinary Care Team
8. Margaret and Kathy: Coordinated Services
9. Caring for the Caregiver
10. Margaret and Kathy: Crisis Response Through 24/7 Support
11. Sustained Support and Long-Term Outcomes
12. Check Your Understanding: What is the GUIDE Program
13. References and Further Reading: Introduction to GUIDE Model
1. An Introduction to the FlourishCare Care Navigator Training
2. The Role of the Care Navigator in the GUIDE Program
1. Background on Dementia: Objectives
2. Meet Mr. Davies
3. An Introduction to Alzheimer’s Disease
4. Understanding Normal Aging and Alzheimer's Disease
5. Activity: When Forgetting Matters: Exploring Cognitive Changes in Older Adults
6. The Brain in Alzheimer's Disease
7. Mr. Davies: Normal Aging and Alzheimer's Disease
8. Unraveling the Causes: Risk Factors and Underlying Mechanisms
9. Inside Alzheimer’s: Symptoms, Stages, and Support
10. Check Your Understanding: An Introduction to Alzheimer's Disease
11. References and Further Reading: Background on Dementia
1. The Cognitive Impairment Assessment
2. The Completion of the Cognitive Impairment Assessment
3. Case Study: Cognitive Assessment and GUIDE
4. References and Further Reading: Assessments
1. Learning Objectives: Person-Centered Planning
2. Meet Mrs. Albright
3. Introduction to Person-Centered Planning
4. What is Care Coordination?
5. Core Principles of Person-Centered Planning
6. The Role of Care Navigator
7. Creating a Person-Centered Plan: A Step-by-Step Guide
8. Mrs. Albright's Journey
9. Check Your Understanding: Person Centered Planning
10. References and Further Reading: Person Centered Planning
1. Care Planning: Learning Objectives
2. Meet Mr. Rodriguez
3. The Importance of a Personalized Care Plan
4. Dementia Care Planning: A Foundational Overview
5. The Role of the Navigator: Guiding the Care Journey
6. The Caregiving Ecosystem: Supporting the Caregiver
7. Implementing and Adapting the Care Plan
8. Mr. Rodriguez and Care Planning
9. Check Your Understanding: Care Plans
1. Understanding the Behavioral Health Needs of Persons with ADRD
2. Repetitive Behaviors-Managing Repetitive Thoughts and Behaviors Learning Ojbectives
3. Repetitive Behaviors: Meet Serena
4. Repetitive Behaviors: Why Do Repetitive Behaviors Occur?
5. Repetitive Behaviors: The Basics
6. Repetitive Behaviors: A Deeper Dive
7. Repetitive Behaviors: Serena's Challenges
8. Repetitive Behaviors: Common Types of Repetitive Behaviors
9. Repetitive Behaviors: Repetitive Questions and Statements
10. Repetitive Behaviors: Repetitive Vocalizations
11. Repetitive Behaviors: Hoarding and/or Collecting
12. Applying the WHY Model to Repetitive Behaviors
13. Repetitive Behaviors: Applying the WHY Model - Working with Serena
14. Repetitive Behaviors: Strategies and Quick Tips for Managing Repetitive Behaviors
15. Repetitive Behaviors: Strategies and Quick Tips for Managing Repetitive Behaviors - Investigate and Understand First
16. References and Further Reading: Repetitive Behaviors
17. Managing Hallucinations and Delusion Learning Objectives
18. Hallucinations and Delusions: Meet Georgia
19. Hallucinations and Delusions: What are Hallucinations?
20. Hallucinations and Delusions: Georgia's Challenges
21. Hallucinations and Delusions: What are Delusions?
22. Hallucinations and Delusions: How Would You Respond?
23. Hallucinations and Delusions: The Root Causes of Hallucinations and Delusions
24. Hallucinations and Delusions: Root Causes - Changes in the Brain
25. Hallucinations and Delusions: Root Causes - Vision and Hearing Issues
26. Hallucinations and Delusions: Root Causes - Acute Illnesses
27. Hallucinations and Delusions: Root Causes - Medications
28. Hallucinations and Delusions: Root Causes - Environmental Factors
29. Hallucinations and Delusions: Root Causes - Mental Health Factors
30. Georgia: Understanding the WHY Behind Hallucinations and Delusions
31. General Compassionate Care Quick Tips: Hallucinations and Delusions
32. References and Further Readings: Hallucinations and Delusions
33. Managing Anger, Agitation and Aggression Learning Objectives
34. Anger, Agitation and Aggression: Meet Dewayne
35. Anger, Agitation and Aggression in Persons with ADRD
36. Agitation in Persons with ADRD
37. Anger in Persons with ADRD
38. Aggression in Persons with ADRD
39. Dewayne's Challenges with ADRD and Aggression
40. Applying the WHY Model to Address Anger, Agitation and Aggression
41. Activity: Working with Dewayne
42. Check your Understanding: Behaviors and Dementia
43. References and Further Reading: Anger, Agitation and Aggression
1. Functional Needs of Persons with Dementia Learning Objectives
2. What are Functional Needs?
3. Cognitive Deficits Impacting Daily Life
4. The Progression of Functional Needs
5. Common Challenges and How to Address Them
6. Check Your Understanding: Functional Needs
7. References and Further Reading: Functional Needs
1. Decision-Making Capacity Learning Objectives
2. Defining Capacity and Competency: The Critical Distinction
3. The Four Pillars of Decisional Capacity
4. The Complexities of Capacity in the Context of Dementia
5. Ethical Principles and the Relational Nature of Autonomy
6. The Supported Decision-Making Model
7. The Ethical Interplay: Dignity of Risk vs. Duty of Care
8. The Paternalism Paradox
9. Check Your Understanding: Decision- Making Capacity
10. References and Further Reading: Decision Making Capacity
1. Safety: Learning Objectives
2. Meet Mr. Henderson
3. Home Safety: The Rationale and Requirements for In-Home Visits
4. Home Safety: Pre-Visit Protocols and Professional Preparedness
5. Home Safety: Pre-Visit Check-List
6. Home Safety: Conducting A Successful In-Home Visit
7. Home Safety: Conducting a Detailed Home Safety and Environmental Assessment
8. Home Safety: The Value of the Home Visit
9. Home Visit with Mr. Henderson
10. Personal Safety: In Public
11. Personal Safety: Driving
12. Check Your Understanding: Safety
13. References and Further Reading: Safety
14. Mr. Henderson and Ethical Dilemmas
15. Elder Abuse: What is Abuse?
16. Elder Abuse: What is Neglect, Self-Neglect, and Abandonment?
17. Elder Abuse: What is Elder Fraud and Exploitation?
18. Elder Abuse and ADRD Vulnerability
19. Elder Abuse: Cognitive Decline and Specific Risks in ADRD
20. Elder Abuse: Isolation and Social Vulnerability in ADRD
21. Technology Use and Digital Literacy Gaps in ADRD
1. Communciation: Learning Objectives
2. Meet Eleanor and Cindy
3. Compassionate Communication: An Overview
4. Common Communication Challenges in Dementia
5. Compassionate Communication Skills and Tools
6. Core Principles of Compassionate Communication: A Critical Component of Managing Anger, Agitation and Aggression
7. The 4 R's of Compassionate Communication
8. Eleanor and Cindy: Using Compassionate Communication
9. Communication, Not Just Behavior
10. Verbal Communication Strategies: The "DOs" and "DON'Ts"
11. Non-Verbal Communication Strategies
12. Check Your Understanding: Compassionate Communication
13. References and Further Reading: Communication
1. Coordination of Medical Care and Community Services: Learning Objectives
2. The Need for Integrated Dementia Care
3. Navigating the Spectrum of Care Services: Medical Services
4. Navigating the Spectrum of Care: Community Based and Social Services
5. Caregiver-Specific Support
6. Barriers to Coordinated Care
7. References and Further Reading: Coordination of Medical Care and Community Services
1. Learning Objectives: Supporting Caregivers
2. Meet Cindy: A Caregiver in Need
3. Understanding the Caregiver Experience
4. Strengths-Based Solution Focused Approach in Working with Caregivers
5. The Value of Training and Support Groups for Caregivers
6. Mastering Supportive Communication
7. Cindy's Journey
8. Check Your Understanding: Supporting a Caregiver
9. References and Further Reading: Supporting a Caregiver
1. Diversity in Dementia: Overview and Objectives
2. Meet Juan Garcia
3. What is Cultural Humility?
4. Examples of Cultural Humility in Practice
5. Juan's First Appointment
6. Cultural Competency and Cultural Humility - What’s the Difference?
7. Core Tenets of Cultural Humility
8. The Importance of Cultural Humility in Primary Care and Behavioral Health
9. Rewriting the Encounter: A Culturally Humble Approach
10. Dementia Related Behavioral Health and Cultural Humility
11. Understanding Stigma and Shame
12. Cultural Variations in the Expression of Distress
13. The Role of Stigma in Help-Seeking Behaviors
14. Using Translation and Interpretation Services: The Importance of Professional Interpreters and Best Practices
15. Using Translation and Interpretation Services: Knowing Your System
16. Using Translation and Interpretation Services: Best Practices for Using Interpretation Services
17. Best Practices for Using Interpretation Services: Navigating Cultural Nuances in Interpretation
18. Check Your Understanding: Cultural Humility
19. References and Further Reading: Diversity in Dementia Care
1. Bringing it All Together
1. Complete the Post-Test and Satisfaction Survey
2. FC: Utilizing the GUIDE Model Satisfaction Survey
3. Post-Test GUIDE Model

About this course

Free
186 lessons
1 hour of video content

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FlourishCare: Utilizing the GUIDE Model in Caring for Persons with ADRD and their Caregivers

Course curriculum

Pre-Test GUIDE Model

Course Overview & Learning Objectives

Introduction to the GUIDE Model

Care Navigator Training

Background on Dementia

Overview of Assessments

Person-Centered Planning

Care Plan

Challenging Behaviors

Functional Needs

Decision-Making Capacity

Safety

Communication

Coordination of Medical Care and Community Services

Supporting A Caregiver

Diversity in Dementia

Bringing it all together: The GUIDE Model in Action

Post-Test GUIDE

About this course

Discover your potential, starting today